Frequently Asked Questions

Yes. We will discuss your requirements over the phone with you and get an idea of your preferred designs, budget and your expectations for the Project. From there we will arrange a Site Visit to your home where we will measure up and design an outdoor Patio, Deck or Carport. We’ll then take that away and send you a Formal, Fixed Price Quote.

Under Exempt Development, if you build your carport, patio or pergola within the specified regulations then you can build without council approval. Building carport, patio and pergola without council approval all fall under the same category of Exempt Development, so they have the same building regulations. These regulations specify that your carport, patio or pergola must:

-Have an area of no more than 25m squared, and

-Not cause the total floor area of all such structures on the lot to be more than:

     (i) for a lot larger than 300m2—15% of the ground floor area of the dwelling on the lot, or

     (ii) for a lot 300m2 or less—25m2, and

-Not have an enclosing wall higher than 1.4m, and

-Be located behind the building line of any road frontage, and

-Be located at a distance from each lot boundary of at least:

     (i) for development carried out in Zone RU1, RU2, RU3, RU4, RU6 or R5—5m, or

     (ii) for development carried out in any other zone—900mm, and

-To the extent, it is comprised of metal components—be constructed of low reflective, factory pre-coloured materials, and

-Have a floor height not more than 1m above ground level (existing), and

-If it is a roofed structure attached to a dwelling—not extend above the roof gutter line of the dwelling and be no higher than 3m at its highest point above ground level (existing), and

-If it is connected to a fascia—be connected in accordance with a professional engineer’s specifications, and

–Be constructed or installed so that any roof water is disposed of into an existing stormwater drainage system, and

-Not interfere with the functioning of existing drainage fixtures or flow paths, and

-If it is located on bush fire prone land and is less than 5m from a dwelling—be constructed of non-combustible material, and

Yes. Roumeliotis Enterprises trading as Sydney Outdoor Solutions hold a ‘General Residential Builders License’ No 332759C

All of our Installers are fully qualified and have extensive experience in building Patios, Decks and Carports.

We are Fully Insured and covered by iCare NSW, giving you extra peace of mind. If you would like to see any of our building licences or qualifications, please let us know, we are happy to send you the copies of our Licences. We also carry $20,000,000.00 in public liability insurance which gives you absolute peace of mind.

Depending on the size of your project, our average build times are between 1 and 5 days. Rain delays are beyond our control and sometimes this will also add to the build time.

We prefer that you were at home on the first morning of the build, this is so we can confirm the “set out” of the structure eg; actual positioning of structure, heights, post positions, stormwater connection etc.
From then on, so long as we can access the property, you are not required to be at home. Our Installers will keep the site clean and tidy, each day of the Project.

Your Sydney Outdoor Solution structure is built to last. To maintain its appearance and uphold its warranty, we recommend you keep your gutters free from debris and wash the underside of your patio roof, at least seasonally, to keep it in “as-new” condition.

The Stratco Products we use are made from Australian Colorbond steel, which makes them more durable than any other steel on the market. Stratco offer a 25 year Structural Warranty on their Patios, Pergolas and Carports, conditions apply.

Yes. You must inform us prior to quoting, if you require the Finance Option to fund your Project. Please follow the Link on our Website to see if you are eligible for Finance.

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